I deleted my norn mesmer yesterday. She was my second mesmer and my only norn, but no matter how hard I try, I just do not like playing the norn. I like their lore and everything, but I prefer small races (like dwarves, hobbits, gnomes, asura,…). I also needed that character slot for my new asura necromancer!
Anyway, just before I logged her out, I realized she still had the Mask of the Night Skin in her inventory. Phew. I put it in the bank, then deleted her. Ever since then, I can’t help but wonder: Did she also have a costume equipped? I don’t think I gave her anything, but what if I did?
ArenaNet’s reply to this is:
Right now, having an agent research the matter and somehow replace the item would extend the time we take to respond to players with other issues, like account hacks. So this isn’t a service we currently can offer.
This means that even if you previously spent real money on an item from the gem store and then delete the character without remembering that your character even had that gem store item. It happens easily with town clothes… I am pretty, but not 100% certain that my mesmer didn’t have any town clothes equipped. I’ll have to check if I’m missing something. ;) Anyway, this isn’t about me whining that I was an idiot and forgot to take the item off. This is me being nostalgic and sad…
Guild Wars 1 had such a cool function, the NPC Costume Maker. I had bought two costumes in Guild Wars 1 and also collected some other cosmetic items and I can get them on every character on my account as often as I want. Why did they not implement this function for Guild Wars 2? I can understand them not wanting to devote so many resources in their customer service team for restoring items, but to me it just sounds very reasonable to take care of the problem by helping to avoid that this problem exists in the first place. Oh, also, I would love to be able to have a cosmetic item on more than one character without having to put it in the bank and exchange it between characters that way.
I’m pretty certain that for every new and cool feature we got with Guild Wars 2, there is one thing we’re missing from Guild Wars 1, right? ;)